Privacy Policy

TUNG-E ENTERPRISE SDN. BHD. (“TUNG-E”) is committed to ensuring that the personal data of our valued customers and ALL parties who have dealings with TUNG-E (hereinafter referred to as “data subjects”) are protected. This Privacy Policy describes how TUNG-E processes (which means amongst others, collecting, recording, holding or storing) your personal data).
TUNG-E reserves the right to revise and/or amend this Privacy Policy at any time, the updated version of which shall be posted at TUNG-E’s website. Unless you contact TUNG-E with regard to the same (TUNG-E’s contact details are provided at paragraph 8 below), you will be deemed to have accepted the updated version of this Privacy Policy.

  1. Collection of Personal Data

We treat and view your personal data seriously.
Customers, potential customers or recipients of TUNG-E’s products and/or services.
In the course of your dealings with TUNG-E (and/or any of its authorised distributors/dealers), we may collect and/or you, your legal representatives or a third party may have provided data and information about yourself (Personal Data”) to TUNG-E (and/or any of its authorised distributors/dealers). Such Personal Data may have been provided to TUNG-E (and/or any of its authorised distributors/dealers) through your purchase or a third party’s purchase of TUNG-E’s products and/or services (whether online or offline) where you were named as the recipient of the same, your application for TUNG-E’s membership programme, your interaction with TUNG-E (and/or any of its authorised distributors/dealers) at events, marketing campaigns or promotions, etc organised by TUNG-E or otherwise, your use of TUNG-E’s website at http://www.tung-e.com/ where cookies are used or through any other means of communication between you and TUNG-E (and/or any of its authorised distributors/dealers). The processing of your Personal Data is necessary in order for us to process your purchase or a third party’s purchase of our products and/or services (whether online or offline) where you are named as the recipient of the same, your application for registration as a member of the TUNG-E’s membership programme, and/or to perform any of our contractual obligations owing to you or a third party.
Our individual tenants, landlords, consultants/advisors, ambassadors, vendors, suppliers, service providers, dealers, distributors and employees of our corporate tenants, landlords, consultants/advisors, vendors, suppliers, service providers, dealers, distributors.
In the course of your dealings with TUNG-E, we may collect and/or you may have provided data and information about yourself (Personal Data”) to TUNG-E. Such Personal Data may have been provided to TUNG-E through your application to become our individual tenants, landlords, consultants/advisors, ambassadors, vendors, suppliers, service providers, dealers, distributors or your employer’s application to become our corporate tenants, landlords, consultants/advisors, vendors, suppliers, services providers, dealers or distributors (whether online or offline), your dealings with TUNG-E as our individual tenants, landlords, consultants/advisors, ambassadors, vendors, suppliers, service providers, dealers, distributors or as a representative of our corporate tenants, landlords, consultants/advisors, vendors, suppliers, services providers, dealers or distributors, your use of TUNG-E’s website at http://www.tung-e.com/ where cookies are used or through any other means of communication between you and TUNG-E. The processing of your Personal Data is necessary in order for us to process your application to become our individual tenants, landlords, consultants/advisors, ambassadors, vendors, suppliers, service providers, dealers, distributors or your employer’s application to become our corporate tenants, landlords, consultants/advisors, vendors, suppliers, services providers, dealers or distributors (whether online or offline) and/or to perform any of our contractual obligations owing to you or your employer.

  1. Nature of Personal Data

Such Personal Data may include information concerning your name, age, identity card number, passport number, address (including shipping and billing address), gender, date of birth, contact information, email address, telephone number, nationality, payment information (credit card numbers and expiry dates), and company name (if applicable).

  1. Impact resulting from failure to provide your Personal Data

Customers, potential customers or recipients of TUNG-E’s products and/or services.
The failure to supply such Personal Data or if such Personal Data provided is not satisfactory to TUNG-E (and/or any of its authorised distributors/dealers), will result in us being unable to process your purchase or a third party’s purchase of TUNG-E’s products and/or services (whether online or offline) where you are named as the recipient and/or your application for TUNG-E’s membership programme, etc.
Our individual tenants, landlords, consultants/advisors, ambassadors, vendors, suppliers, service providers, dealers, distributors and employees of our corporate tenants, landlords, consultants/advisors, vendors, suppliers, service providers, dealers, distributors.
The failure to supply such Personal Data or if such Personal Data provided is not satisfactory to TUNG-E, will result in us being unable to process your or your employer’s application to become our tenants, landlords, consultants/advisors, ambassadors, vendors, suppliers, services providers, dealers or distributors (whether online or offline) and/or to perform any of our contractual obligations owing to you or your employer.

  1. Purpose of collecting Personal Data

The Personal Data that you provide will be collected, used and otherwise processed by us for the following purposes:
Customers or potential customers or recipients of TUNG-E’s products and/or services

  • processing your purchase or a third party’s purchase of TUNG-E’s products and/or services (whether online or offline) where you are named as the recipient of the same;
  • processing your application for TUNG-E’s membership programme;
  • for TUNG-E’s user or customer relationship management procedures to monitor and improve our services;
  • marketing of such services or products which may be of interest to you;
  • for such purposes specifically provided for in any particular service or product offered by us;
  • conducting marketing and client profiling activities in connection with our services and related products;
  • for our internal record keeping;
  • collection of payments from you;
  • meeting any legal or regulatory requirements relating to our provision of services and products and to make disclosure under the requirements of any applicable law, regulation, direction, court order, by-law, guideline, circular, code applicable to us or any member companies of TUNG-E;
  • for the purposes of the Members Privileges Scheme;
  • for the issuance of customer vouchers and/or administer any customer benefits; and
  • for purposes relating to any of the above (including but not limited to research, benchmarking and statistical analysis).

Our individual tenants, landlords, consultants/advisors, ambassadors, vendors, suppliers, service providers, dealers, distributors and employees our corporate tenants, landlords, consultants/advisors, vendors, suppliers, service providers, dealers, distributors.

  • processing your application to become our individual tenants, landlords, consultants/advisors, ambassadors, vendors, suppliers, services providers, dealers or distributors or your employer’s application to become our corporate tenants, landlords, consultants/advisors, vendors, suppliers, services providers, dealers or distributors;
  • conduct credit checks on you;
  • marketing of such services or products which may be of interest to you or your employer;
  • for such purposes specifically provided for in any particular service or product offered by us;
  • for our internal record keeping;
  • collection of payments from you or your employer;
  • meeting any legal or regulatory requirements relating to our provision of services and products and to make disclosure under the requirements of any applicable law, regulation, direction, court order, by-law, guideline, circular, code applicable to us or any member companies of TUNG-E; and
  • for purposes relating to any of the above (including but not limited to research, benchmarking and statistical analysis).
  1. Disclosure
    Personal Data provided to TUNG-E (or any of its authorised distributors and/or dealers) will generally be kept confidential but you hereby consent to the processing of your Personal Data by TUNG-E (and/or any of its authorised distributors/dealers) for the purposes set out in paragraph 4 above. TUNG-E (or any of its authorised distributors and/or dealers) may disclose the Personal Data that you have provided to the following categories of parties:-
  • any person to whom we are compelled or required to do so under the law or in response to a competent or government agency;
  • any related companies of TUNG-E, including those located outside Malaysia and/or those established in the future;
  • our business partners and online affiliates that provide related services or products in connection with our business;
  • government agencies, statutory authorities and industry regulators;
  • our auditors, consultants, accountants, lawyers or other financial or professional advisers, credit reporting agencies; and
  • our sub-contractors or third party service or product providers as may determine to be necessary or appropriate.
  1. Safeguards
    The Internet is not a secure medium. We cannot accept any responsibility for any unauthorised access or loss of your Personal Data, save in accordance with this Privacy Policy.
    We have put in place various security procedures, rules and technical measures to protect your Personal Data from any loss, misuse, modification, unauthorized or accidental access or disclosure, alteration or destruction. All of our employees and data processors, who have access to and are associated with the processing of personal data, are obliged to respect the confidentiality of your Personal Data.
  2. While we cannot guarantee that loss, misuse or alteration of data will not occur, we make reasonable efforts to prevent such unfortunate occurrences. Personal Data that we collect from you will be stored and backed up securely in a restricted and controlled location.Data Transfer & Sharing

Where we consider it necessary or appropriate for the purposes of data storage or processing or providing any service or product on our behalf to you, we may transfer your Personal Data to another related companies of TUNG-E or any of its authorised distributors/dealers, or third party service or product providers within or outside Malaysia that may or may not have similar protections in place regarding your Personal Data and its use as set out in this policy. You hereby consent to such transfer of your Personal Data to a place outside Malaysia.

  1. Your Rights of Access and Correction
    8.1. You have the right to request access to and correction of Personal Data held by us and in this respect, you may:
  • check whether we hold or use your Personal Data and request access to such data;
  • request that we correct any of your Personal Data that is inaccurate, incomplete or out-of-date;
  • request that your Personal Data is retained by us only as long as necessary for the fulfilment of the purposes for which it was collected;
  • request that we specify or explain  ourpolicies and procedures in relation to data and types of Personal Data handled by us; and
  • communicate to us your objection to the use of your Personal Data for marketing purposes whereupon we will not use your Personal Information for these purposes; and
  • withdraw, in full or in part, your consent given previously, in each case subject to any applicable legal restrictions, contractual conditions and a reasonable time period.

       8.2. The person to whom you may make written requests for access to Personal Information or correction and/or deletion of Personal Information or for information regarding policies and procedures and types of Personal Information handled by us is:
                     Data Protection Officer

                     Email Address : support@tung-e.com

                     Telephone : 016 846 8022
                     Address : Unit 111-115, Ground Floor, Wisma Budaya, Jalan Tunku Abdul Rahman, 88000 Kota Kinabalu, Sabah.